Reference

Privacy Policy at slot121

When you open an account with us, your information stays secure from the moment you deposit via DANA, OVO, GoPay or QRIS until your withdrawal clears.

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slot121 Privacy Policy at slot121
PRIVACY CONTACT

How to Reach Us About Your Data

Live Chat Open your account dashboard, tap the help icon in the bottom right, and message…
Email Send a data request or privacy question to [email protected].
Account Settings Log in, go to Settings > Privacy & Security, and review what data we…
SECURITY DETAIL

How We Safeguard Your Privacy

Payment Data Encryption

When you deposit via DANA, OVO, GoPay or QRIS, your transaction details move through encrypted channels.

Cookie & Device Tracking

We use session cookies to keep you logged in and analytics cookies to see which games people play most.

Account Access Controls

Your login credentials are yours alone. We ask for email and password only once per device.

Data Retention & Deletion

We keep your account details active while you play. Once you request account closure, we retain withdrawal records for 36…

Third-Party Sharing

We do not sell your data. We share payment and identity information with DANA, OVO, GoPay and QRIS only to…

Change Requests

Update your email, phone or deposit address anytime through Account Settings.

Your Privacy Questions Answered

We ask for your name, email address, phone number, date of birth and address. When you make your first deposit via DANA, OVO, GoPay or QRIS, we verify your identity against your payment account. This one-time check keeps both your account and your payments secure.

Yes. Log in, go to Settings > Privacy & Security, and select 'Download My Data'. We'll compile your full profile — account history, deposit records, device info — into a file we email within two business days. Players in Yogyakarta and Jakarta get the same process as anyone else.

We keep withdrawal records for 36 months after each transaction. This depends on local law in your region and helps us verify payouts if you ever need proof. Once that period ends, the record is deleted from our live database but archived for legal compliance.

We share only what each payment provider needs to process your deposit or withdrawal. DANA, OVO, GoPay and QRIS see your transaction amount and account ID, never your full deposit history or other slot121 account details.

Once you request closure, your login credentials stop working immediately. We keep your withdrawal records for 36 months for audits, then purge the rest. If you want faster deletion, email [email protected] and we'll review your request against local law.

Session and security cookies are required to keep you logged in. Analytics cookies are optional and can be disabled in your browser settings or our Privacy & Security menu. Turning them off does not lock you out of the lobby, sportsbook or live tables.

Change your password immediately and contact live chat or email [email protected] with details of what you noticed. We'll review your account for suspicious activity, lock it if needed, and walk you through the next steps within one hour of your report.